Welcome to ThePetHub.ae! By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before using our site.

1. Acceptance of Terms

By visiting ThePetHub.ae or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein. If you do not agree to these terms, you may not access the website or use any of our services.

2. Eligibility

To place an order on ThePetHub.ae, you must:

  • Be at least 18 years old or have the consent of a legal guardian.
  • Provide accurate and up-to-date information for registration, billing, and shipping.

3. Wholesale Orders

ThePetHub.ae specializes in providing pet products at wholesale prices. To qualify for wholesale pricing, you must meet certain conditions, including:

  • Minimum order quantities, as specified on our website.
  • Providing valid business information upon request.

4. Product Descriptions and Availability

We strive to provide accurate product descriptions and images. However, we do not warrant that the product descriptions, images, or other content on our site are error-free or complete. In case of discrepancies, please contact us for clarification before making a purchase.

All products are subject to availability. We reserve the right to limit or cancel orders if a product is out of stock or discontinued.

5. Pricing and Payment

All prices listed on our website are in AED (UAE Dirhams) and are subject to change without notice. We accept various payment methods, including credit cards and bank transfers. Payments must be made in full before we process any orders.

We reserve the right to refuse or cancel any order if fraud or an unauthorized transaction is suspected.

6. Shipping and Delivery

ThePetHub.ae offers shipping within the UAE and internationally. Shipping costs and delivery times will vary depending on your location and the size of your order. Please refer to our Shipping Policy for more details.

We are not responsible for delays caused by shipping carriers or customs clearance for international shipments.

7. Returns and Refunds

Please review our Return and Refund Policy for information on returning products and requesting refunds. All return requests must comply with the terms specified in our policy.

8. Limitation of Liability

ThePetHub.ae is not responsible for any direct, indirect, incidental, or consequential damages that may arise from your use of the website or products purchased from us. We provide our products “as is” and make no warranties, expressed or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

9. Intellectual Property

All content on ThePetHub.ae, including text, images, logos, and graphics, is the property of ThePetHub.ae or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from our site without prior written consent.

10. User Conduct

By using our website, you agree to:

  • Not engage in any activity that may disrupt or interfere with the website’s functionality.
  • Not use our site for any unlawful or fraudulent activities.
  • Provide accurate and truthful information during registration or order placement.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the site after such changes constitutes your acceptance of the updated terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms or the use of our services will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Contact Information

For any questions or concerns about these Terms of Service, please contact us at:

ThePetHub.ae
Email: support@pethubae.com
Phone: [Insert contact number]