At ThePetHub.ae, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, purchase products, or use our services.

1. Information We Collect

  • Personal Information: When you register on our website, place an order, or contact us, we may collect personal details such as your name, email address, billing and shipping addresses, and phone number.
  • Payment Information: We collect payment details to process orders securely. Payment information is encrypted and handled by third-party payment gateways.
  • Automatically Collected Data: We gather non-personal information such as browser type, IP address, and browsing behavior on our website through cookies and other tracking technologies.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you about your order status, updates, and promotions.
  • To enhance your shopping experience by analyzing user behavior and improving our website’s performance.
  • To comply with legal requirements and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share information with third-party vendors (e.g., shipping companies, payment processors) to complete your orders.
  • Legal Requirements: We may disclose your data to comply with legal obligations or protect our rights and property.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite these precautions, no method of transmission over the internet is completely secure.

5. Cookies

Our website uses cookies to enhance user experience, analyze site traffic, and provide personalized content. You may choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of our site.

6. Your Rights

  • You have the right to access, modify, or delete your personal information at any time.
  • You may unsubscribe from promotional emails by following the “unsubscribe” link in our communications.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

ThePetHub.ae
Email: support@pethubae.com
Phone: +971 56 920 7653